Privacy Policy

Last updated: 11/19/2025

Introduction

Whales Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Donation amount and payment information
  • Messages and correspondence with us
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Process your donations and send receipts
  • Communicate with you about our programs and activities
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

Payment Security

All payment transactions are processed through Paystack, a secure payment gateway. We do not store your credit card information on our servers. Paystack maintains PCI-DSS compliance and uses industry-standard security measures to protect your payment information.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To process payments through our payment processor (Paystack)
  • To comply with legal requirements or protect our rights
  • With your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@whalesfoundation.org.