Privacy Policy
Last updated: 11/19/2025
Introduction
Whales Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Donation amount and payment information
- Messages and correspondence with us
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Process your donations and send receipts
- Communicate with you about our programs and activities
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Payment Security
All payment transactions are processed through Paystack, a secure payment gateway. We do not store your credit card information on our servers. Paystack maintains PCI-DSS compliance and uses industry-standard security measures to protect your payment information.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To process payments through our payment processor (Paystack)
- To comply with legal requirements or protect our rights
- With your explicit consent
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@whalesfoundation.org.
